Contract Compliance Coordinator

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60194

East London

£16.47 per hour

Public Sector FM

Not Specified

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Contract Compliance Coordinator

About The Role:

Days of Working: This position will be working on the East London Foundation Trust contract, with responsibility for Mental Health Hospitals and 16 Communities Clinics across East London, working 4 out of 7 days of the week.

To drive high standards of compliance, quality, and governance across all soft FM services delivered within the ELFT contract.

The Contract Compliance Coordinator plays a key role in ensuring services consistently meet NHS, Trust, and statutory requirements through proactive auditing, accurate reporting, and continuous improvement. The role supports operational teams to maintain safe, effective, and compliant environments for patients, staff, and visitors.

As part of your role, your key responsibilities will include, but are not limited to:

Deliver a structured programme of audits and inspections aligned to:
- National Standards of Healthcare Cleanliness 2025
- Infection Prevention & Control (IPC) requirements
- Contractual KPIs and service standards
Analyse audit findings, identify trends, and work closely with operational teams to implement sustainable corrective actions.
Produce clear and insightful monthly and quarterly compliance reports for internal stakeholders and Trust review meetings.
Support external inspections and audits (e.g. PLACE, IPC, CQC) by preparing evidence, documentation, and action plans.
Ensure ongoing compliance with key regulations and policies including:
- Health & Safety
- COSHH
- Food Safety
- Safeguarding
- Information Governance
Maintain and monitor compliance documentation including RAMS, risk assessments, and a live compliance tracker.
Manage and review incidents, accidents, and complaints, ensuring timely resolution and embedding learning to prevent recurrence.
Support the development, testing, and continuous improvement of the Business Continuity Plan.
Oversee subcontractor compliance by:
- Verifying documentation (e.g. insurance, RAMS, training, DBS)
- Conducting spot checks
- Monitoring performance and addressing non-compliance
Maintain an accurate central tracker of contractor compliance, documentation expiry, and performance issues.
Monitor catering services to ensure full compliance with Food Hygiene Regulations and Trust standards, including:
- Temperature control
- Allergen management
- Cleaning and hygiene practices
Support catering audits and ensure timely resolution of any findings.
Work collaboratively with Supervisors, administration teams, and management to drive a positive compliance culture.
Provide coaching, guidance, and feedback to improve standards and consistency across services.
Attend client meetings to present audit outcomes, risks, and improvement plans.
Promote best practice and consistency across all sites.

The ideal candidate should meet the following criteria:

Must have Right to Work in the UK and be willing to undertake a DBS
Experience within Facilities Management, Compliance, or Quality Assurance (preferably within healthcare or NHS environments)
Strong knowledge of healthcare cleaning standards and soft FM compliance frameworks
Good understanding of Health & Safety, COSHH, Food Safety, and Infection Prevention & Control (IPC)
Experience of auditing, analysis, and producing clear, accurate reports
Highly organised with the ability to manage multiple priorities and meet deadlines
Confident communicator with the ability to engage and influence stakeholders at all levels
Ability to work independently across multiple sites
Proficient in MS Office and CAFM or audit systems
Familiarity with National Standards of Healthcare Cleanliness 2025
Willingness to complete IOSH Managing Safely (if not already held)

Desirable:

IOSH Managing Safely (or equivalent)
Food Safety Level 2 (minimum)
BICSc or recognised auditing qualification
Previous experience working within NHS or healthcare contracts

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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