Role Overview
The Business Support Administrator provides high-quality administrative and organisational support to the Senior Leadership Team (SLT) and the wider business. This role ensures the smooth operation of key business processes — including security clearance vetting, office coordination, event organisation, and HR administration — to help the company deliver exceptional facilities management services to its clients.
Key Responsibilities
1. Security Vetting & Compliance
- Manage all aspects of employee and contractor security clearance applications, ensuring compliance with client and government requirements.
- Maintain accurate and confidential records of vetting documentation.
- Liaise with relevant external agencies and internal stakeholders to ensure timely renewals and approvals.
- Monitor and report on vetting progress and compliance status.
2. Senior Leadership Team (SLT) Support
- Coordinate, attend, and minute SLT and departmental meetings.
- Track and follow up on meeting actions to ensure completion within agreed timescales.
- Support the SLT with diary management, correspondence, and document preparation as required.
3. Office & Event Management
- Organise company events, meetings, and staff engagement activities.
- Coordinate travel, accommodation, and catering arrangements when required.
- Support general office management duties, including supplies, facilities, and contractor coordination.
4. HR & Absence Administration
- Manage the company’s absence and holiday management system, ensuring accurate records and approvals.
- Support HR processes such as onboarding, training coordination, and maintaining employee records.
- Provide administrative support for company policies, procedures, and staff communications.
5. General Administrative Support
Skills & Experience Required
Essential:
- Proven experience in an administrative or business support role, ideally within a facilities management or similar operational environment.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Excellent attention to detail and confidentiality, particularly when handling sensitive information.
- Competent in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).
- Confident communicator, both written and verbal, with strong interpersonal skills.
Desirable:
- Experience managing vetting or security clearance processes.
- Familiarity with absence management systems.
- Experience in coordinating events or supporting senior management teams.
Personal Attributes
- Proactive, reliable, and self-motivated with a positive attitude.
- A team player who can also work independently.
- Professional and approachable, with a commitment to delivering high-quality support.
- Discreet and trustworthy when dealing with