PFI Compliance Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Responsible for overseeing Education and Healthcare PFI contracts, ensuring compliance with contractual obligations, and providing technical and financial support to Operational Colleagues. Interfacing with Clients and stakeholders to ensure contractual interpretations are set out, shared and clearly explained / articulated. As a member of the SEBU management team, make a broad and powerful contribution across all aspect of the region.

Duties & Responsibilities

• Monitoring and Utilising PFI/PPP Contracts: Oversee the performance and utilisation of PFI contracts, ensuring they deliver the required services and outputs reflective of our contracted obligations.
• Manage PFI Project Agreements, NHS LIFT Contracts, and other contracts and service level agreements (SLAs) to ensure high-quality, compliant, and cost-effective services.
• Performance Monitoring: Produce detailed information, via spreadsheets and data reports, to monitor and ensure that PFI/PPP contracts meet service needs, contractual obligations and cost parameters.
• Technical and Commercial Support: Provide technical expertise and support in relation to PFI/PPP contracts, including commercial analysis.
• Reporting and Compliance: Ensure compliance with statutory and quality standards, and report on service delivery and performance against company and contractual obligations.
• Interpret large volumes of contract information and documentation and disseminate them into manageable plans for Operational Managers.
• Train, coach and mentor operational teams on specific contractual obligations.
• Productions of reports at regular intervals for senior management on contractual compliance determined by contract.
• Contractual advice and problem-solving function.
• Be an active member of the SE Business Unit SMT responsible for reporting on contractual compliance, making a broad and powerful contribution across all aspects of the SE Business Unit.
• Deputising for the other Operations Managers and Regional Director when required.
• Working closely with other Operations Managers to ensure consistency of best practice, standards and processes.
• Providing reports on contract performance and key issues affecting the overall service delivery.
• Assisting with business development opportunities and ensuring that proposed solutions are viable and risk rated.
• Assist in the mobilisation of new contracts to comply with agreed contractual scope and performance
• Take the lead on PFI/PPP hand back, supporting the business in minimising risk both financially and reputationally.

Skills, Knowledge & Attributes

• Experience in contract management, and a strong understanding of the PFI sector.
• Maintain up to date and sound knowledge of industry best practices and developments in operational and facilities management.
• Hard services knowledge of facilities and building services.
• Ability to interpret helpdesk and CAFM data.
• Can do attitude and active participation in required tasks to meet contractual obligations.
• Communicating clearly, appropriately, effectively and timeously with customers and colleagues alike.
• Demonstrating sound contract knowledge and pro-active attitude.
• Having excellent computer / IT skills and proven knowledge of CAFM systems.
• The ability to work under pressure and adhere to tight guidelines.
• Colleague interaction skills at all levels and between teams.
• Strong report writing and data presentation skills.
• Openly and honestly expresses views and encourages others to do the same.
• Develops colleague capability through giving constructive feedback, coaching and mentoring.
• Measures performance in areas of productivity, quality and delivery for both internal and external customers.
• Understand payment mechanism and manage risk to ensure deductions are kept to a minimum.
• Commercial acumen and ability to analyse data to risk assess PFI/PPP contracts.