Soft Services Coordinator

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

We offer a wide range of support and benefits to our employees including:

- Free Online Doctor Consultations via Web-doctor

- Competitive Salary

- Contributory Pension after qualifying period

- 21 Days Annual Leave increasing with service to 26 Days

- Staff Benefits/Discount Programme

- Employee Assistance Programme

- Training and Development Opportunities

The main purpose of the role is to provide Soft Services Facilities Coordination to OCS Management Services & to maintain service provision within stipulated timeframes to ensure maximum Customer Service is achieved for our operations in our Clients Facilities

List of Duties:

• Day to day management of cleaning staff on our client site, conducting audits & remedial actions.
• Coordinate & be the main point of contact for event management with stakeholders to include but not limited to Board meetings, Client Staff communication events, display set ups, lunch & learn session.
• Support the management to ensure the CMMS/CAFM systems are kept up to date on an on-going basis covering multiple sites soft & general services.
• To assist with development of new processes & procedures
• Support key stakeholders as needed & provide assistance to Senior Management & other staff as required.
• Assist the Facilities Manager in all aspects of the contract as needed across the Limerick Lab to ensure efficiency & effectiveness.
• Work with OCS cleaning manager to manage cleaning staff payroll and maintain staff leave tracker & administration of leave requests.
• Supervise & train facility employees & contractors as needed.
• To attend weekly & monthly meetings
• Coordinate onsite activities to ensure cleaning tasks are performed successfully & there is minimal disruption to operational activities.
• Support Facilities Team on facilities issues e.g. handling invoices and PO’s, liaising with contractors from time to time.
• Coordination of client site rules and regulations.
• Coordination of compliance with client environmental & recycling policy.
• Any other duties that may be reasonable required of you given the broad nature of the role and the time available.

Competencies:

• Proven experience in a similar role.
• Excellent knowledge of the Microsoft Office products including MS Word, Excel, PowerPoint and Outlook
• Strong organisational and analytical capabilities with attention to detail, high levels of integrity, and professionalism at all times, with a proven ability to multi-task.
• Ability to work well in a fast-paced target driven environment.
• Sound judgment and decision-making skills and ability to work under pressure.
• Excellent interpersonal and communication skills.
• Capable of working on own initiative & customer focused.
• Enthusiastic committed self-starter with proactive approach to problem solving.
• Ability to work with others to ensure success in the performance of a team.
• Excellent verbal and written communication skills with the ability to convey messages in a clear and sufficient manner.
• Proven effective time management skills with the ability to prioritise and remain focused.
• Flexible with regards working in a changing environment and the ability to adjust to new work structures, processes, and requirements as necessary.
• Striving for quality and ensuring consistent high standards of work.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.