Technical Service Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

To provide one of our key contracts within a iconic location in Carnaby / Soho, with a best-in-class engineering delivery through the creation of an expert team and the development of robust systems and processes. Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and plant performance.

You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time basis, 40 hours per week. 

Main Duties: 

• Leading account engineering team and all associated subcontracted elements including the training all the staff in new methodologies and ways of working thereby ensuring best in class service delivery at this world class event venue. 
• Ensure the team operate under the OCS permit procedure and approval. Understanding risk and fill any competency gaps within the site standards.
• Ensure the team operate under the OCS permit procedure and approval. Understanding risk and fill any competency gaps within the site standards. 
• Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. 
• Responsible for the technical development of all staff, which will include appraisals and objective reviews.
• Manage budgets within engineering workstream
• Auditing to provide assurance of compliance

Requirements : 

• HNC level in Electrical/Mechanical or Building Services Engineering or recognised equivalent; possess experience of delivering project and CAPEX works 
• A proven track record of delivery within the M&E industry
• Experience within a similar role
• Leadership experience combined with good Mechanical and Electrical technical knowledge
• Lean 6 Sigma and Agile experience to challenge ways of working to optimise value adding activity within the team (Desirable)
• Extensive operational leadership experience
• Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives
• Inspirational people leader with experience of managing large teams