Technical Contract Manager

Key Responsibilities:

Contract Management: Oversee and manage technical contracts, ensuring compliance and profitability.

Technical Leadership: Serve as the technical lead, providing guidance and support to the Facilities Management team.

Compliance: Ensure all operations adhere to OCS safe systems of work and compliance standards.

Maintenance Planning: Develop forward maintenance plans and asset life cycle replacement plans to meet client requirements.

Collaboration: Work closely with the Technical Services Director and other stakeholders to achieve operational excellence.

Accountabilities:

Asset Lifecycle & Compliance Management

• Manage and lead our asset lifecycle management strategy across your portfolio
• Manage the asset life cycle plan, supporting opportunity with site team and monitoring asset risk
• Oversee the technical delivery, ensuring quality, timeliness and ensuring we are adhering to SLA’s
• Support our operations teams in our compliance HSE auditing
• Manage and support technical small / large works from initiation to completion, including planning, resource allocation and reporting

Business Development

• Work with our clients in partnership to understand their future technical services desires and Taylor the asset lifecycle replacement plan to meet there needs
• Support growth into whitespace by demonstrating capabilities through business cases
• Develop opportunities for projects to be completed by the divisional project management teams or the wider OCS group
• Grow our maintenance strategy to coincide with our ABi solution
• Push growth with our systems expert with our ABi solution to our new and existing client base

  Client Support & Client Relationships

• Serve as a point of escalation for complex technical issues; work closely with clients and on-site teams to resolve problems and implement solutions
• Consult with our clients with their technical business needs, providing a trusted advisory service
• Lead new business processes, including research, surveying future product opportunities and proposal preparations

Contract Mobilisation

• Working closely with mobilisation team, product development, and other departments to support technical aspects of customer onboarding, process implementation and mobilisation
• Onboarding standards and processes
• Support future solutioning

Innovation / Continuous improvement

• Unlock innovation and sharing within the sector
• Work with our Service Excellent team to build a cost model for technical services

• Higher National Certificate as a minimum in a building services discipline
• Member of professional engineering institution Desirable
• IOSH Managing Safely or NEBOSH Qualified
• Served as AP previously
• Knowledge of CAFM, Power BI, BMS Systems
• Expert in the use of Microsoft applications

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.