Vacancy ID
39856
All Locations
London
Private Sector FM
Hours Per Week
37.5
Working Days
Monday, Tuesday, Wednesday, Thursday, Friday

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

The role will have overall responsibility for service delivery within the South Retail Portfolio of our Destinations Sector, ensuring adherence with the various Contract Specifications, Client KPl's and all OCS policies and procedures.

Your main responsibilities will include:

  • Owning the P&L performance and monthly results, ensuring profitable operational delivery in line with the agreed budgets through driving efficiencies, cost control and innovation. The contract value is approx. £7m. 
  • Pushing the boundaries of service excellence through the development and improvement of our services. You will oversee all the strategic and account development plans for all contracts within your area.
  • Attracting and retaining the best talent. The role will be responsible for ensuring there is a robust succession and development plan process in place across the business unit.
  • Championing Diversity, Equality and Inclusion in line with OCS policies
  • Producing monthly reports, both internally and externally as required
  • To work in collaboration with the sales and commercial team to drive new business development opportunities and deliver new profitable contracts and share best practice. The Business Director must also grow existing contracts into new service delivery opportunities for both the sector and the wider OCS business.
  • Taking direct responsibility for the health and safety of yourself, your colleagues and others who may be affected by our work activities.
  • This key position will be actively involved in supporting the development of the business unit strategy. You will demonstrate a commercial and strategic awareness and focus, have a structured approach, intelligence, enthusiasm and an open, collaborative style.
 

You should meet the following criteria:

  • A minimum of five years' experience at a senior level in general operational management.
  • Experience of managing a demanding portfolio of multi service business.
  • Demonstrable evidence of change management, contract improvements and contract re-engineering.
  • Track record demonstrating a full understanding of profit & loss accounting and meeting 1
  • budget requirements.
  • Ability to analyse, in detail, financial data.
  • Operational experience in the Workplace sectors particularly within Corporate Head Office environments.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

 

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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