As a Facilities Manager, you will be responsible for overseeing the Cleaning, Security and small hard services team, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services.
As part of your role, your key responsibilities will include, but are not limited to:
- Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards
- Supervise service staff and external contractors, ensuring all work is completed to a high standard
- Develop and implement service schedules and procedures to ensure regular and effective delivery of services
- Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
- Manage budgets and expenses related to soft services, ensuring cost-effective solutions
- Coordinate with other departments to ensure services meet the needs of the organisation
- Oversee the procurement and maintenance of equipment and supplies for catering, cleaning, and security
- Handle emergency situations and service disruptions promptly to minimise impact
- Maintain accurate records of service activities and expenses
- Implement sustainability practices and initiatives within the services provided
The ideal candidate should meet the following criteria:
- You must have the right to work in the UK
- Experience in facilities management or a related field, particularly in soft services, cleaning, or security
- Knowledge of service delivery processes and best practices
- Strong leadership and project management skills
- Extensive experience in people management, and leading a diverse team
- Ability to prioritise tasks and manage time effectively
- Familiarity with relevant software for facilities and service management
- Excellent problem-solving abilities and attention to detail
- Strong communication skills, both verbal and written