Administrational support to the National FM Account Director (line manager) and operational management teams.
Responsible for updating external client with updates in relation to job activity and providing support to the teams.
Support with the scheduling of subcontractor work as and when required.
Manage and organise task trackers.
Updating internal CAFM system with updates
Updating customer systems with required contractual updates.
Operational support to the team and the client team.
Administration of contractual deliverables.
Reporting on contract performance when required (PowerBi experience beneficial, but training provided).
Chasing supplier documentation and communicating for task completions where required.
Drive a positive working relationship with our national Helpdesk and support combined administrative duties on occasions.
Key Hiring Criteria:
Applicant must have the right to work in the UK.
Experience working within a facilities management helpdesk is advantageous but not desirable.
Administrative experience is essential.
Good understanding and experience with Microsoft Office software packages and general IT knowledge.
Confident workings within Microsoft Excel.
Experience in using CAFM or other management systems advantageous.
Ability to work using own initiative as part of a wider national FM team.
Diligent, numerate with excellent attention to detail.
Be available to travel every 6-8 weeks (travel provided) to national team sessions, where required.