Café Manager

Working Pattern

As part of your role, your key responsibilities will include, but are not limited to:

• You will be required to work with the Senior Chef to create seasonal food and drink menus for the site and any events for the client and its visitors. Our Café Managers must consider factors such as the site or event’s demographic or theme, menu size, dietary needs, and available cooking equipment
• You will oversee all staff, including kitchen assistants, chefs, and servers, ensuring that the team’s creations meet the client’s needs. You must also ensure that all legal and company requirements are meet daily
• You will be responsible for training their team members on menus, serving procedures, company etiquette, safety standards, and regulations
• Adhere to budgets set by their line manager when planning catering operations, allocating the budget for food, cooking equipment, staffing, and equipment
• Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained

What are we looking for?

• Have proven and experience in the management of Contract Catering operations and teams
• Possesses a Level 3 in Catering and Hospitality or equivalent, as well as unit management experience within the contract catering sector
• You should have proven leadership skills, with the ability to lead, mentor, and motivate a team
• Experienced in building relationships with clients and staff, ensuring that the client’s expectations are met every day
• Can work in a fast-paced environment and adapt to changing demands is crucial

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Understand financial management, budgeting, and cost control
• Excellent customer service skills are essential
• Can handle varied situations and find practical solutions
• Outstanding verbal and written communication skills
• Good time-management and organisational abilities
• Can handle sensitive and confidential information
• Competent with Microsoft Office tools, especially Excel

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)