Maintenance supervisor

Role Purpose

To assist and support the Western Isles Schools Operations Manager in delivering a high-quality service to our client.

To coordinate and oversee day-to-day maintenance activities and reactive works across the Western Isles Schools Contract, supporting compliance with contractual requirements and promoting high standards of safety, cleanliness and customer care.

Key Responsibilities

• Support the delivery of contractual requirements across the contract.
• Coordinate and monitor reactive maintenance works across the Western Isles Schools Contract, helping to ensure completion within agreed SLAs and in accordance with Company Policy.
• Promote and support good Health & Safety practices across the contract, in line with industry standards and Company Policy.
• Support the implementation and ongoing application of IMS T2 procedures in accordance with Company Policy.
• Coordinate and monitor planned preventative maintenance (PPM) activities, helping to ensure tasks are completed to the required standards and timescales by in-house maintenance team or subcontractors.
• Support the recruitment, development, training and resourcing of Fabric Team staff, including succession planning, to maintain an effective and capable team.
• Work collaboratively with the Janitorial, cleaning and engineering team to maintain the required standards of decoration, building fabric and landscaping across the contract.
• Support the planning and delivery of lifecycle works.
• Assist with the preparation of costs, quotations and the delivery of minor works and change requests.
• Work flexibly in response to changing business needs and provide support to colleagues in other roles where required, in line with workload and operational priorities.

Skills & Knowledge

• Previous engineering or construction trade experience
• Good written and verbal communication skills.
• Strong client-facing and relationship-building skills.
• A proactive, flexible and collaborative approach to teamwork.
• The ability to respond calmly and effectively under pressure.
• Good attention to detail.
• Competent IT and computer skills.
• Experience of supporting and coordinating staff, including the ability to provide direction and guidance.
• A good understanding of contractual requirements.
• Familiarity with IMS T2 procedures and the ability to support their implementation.
• Good organisational skills and the ability to prioritise tasks effectively.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

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