Days of Working: This position will be based at Royal Papworth Hospital, working Saturday and Sunday from 07:00-19:30.
As a Catering Assistant, you will support the delivery of a high‑quality retail food and beverage service, serving staff, visitors and customers with freshly prepared food and drinks. You will help create a welcoming, efficient and well‑presented retail environment while delivering excellent customer service.
This is a hands‑on, customer‑facing role, requiring strong communication skills, attention to detail and the ability to work efficiently in a busy setting.
As part of your role, your key responsibilities will include, but are not limited to:
- Serve freshly prepared food and drinks to customers in a friendly and professional manner
- Prepare and serve hot and cold beverages, including specialty drinks where required
- Ensure retail counters, displays and food outlets are fully stocked and attractively presented
- Maintain cleanliness and hygiene across service, dining and retail areas
- Wash crockery, cutlery and equipment, ensuring items are clean, safely stored and handled to prevent breakages
- Engage positively with customers, responding to queries politely and professionally in person and over the phone
- Follow HACCP, food safety and hygiene procedures at all times
- Monitor and record temperature controls in line with food safety requirements
- Use catering equipment safely and correctly
- Work as part of a team to ensure smooth service during busy periods
The ideal candidate should meet the following criteria:
- Right to Work in the UK and willingness to undergo a DBS check.
- Previous experience in retail catering, hospitality or food service (desirable but not essential)
- A friendly, confident and customer‑focused approach
- Good communication skills and the ability to interact with a wide range of customers
- Understanding of food hygiene and safe handling practices
- Ability to work in a fast‑paced, hands‑on environment
- Good attention to detail and pride in presentation and service standards
- Reliable and flexible approach to work
Desirable:
- Level 2 Food Safety / Food Hygiene Certificate (or willingness to complete training)
- Experience working within Facilities Management (FM), healthcare, education or contract catering environments
Why join OCS?
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