We are seeking a proactive and customer focused Workspace Support Coordinator to support the day-to-day delivery of Facilities Management services at our Dublin workplace.
Working closely with the Regional Facilities Manager, the successful candidate will play an important role in maintaining a safe, compliant, well-presented and welcoming working environment. The position will involve regular workplace inspections, contractor coordination, facilities administration, health & safety support, event set-up and general workspace support.
This is a hands on role suited to someone who is organised, approachable and comfortable taking ownership of day-to-day workplace issues while maintaining high standards of service.
Our Benefits:
- Free Online Doctor Consultations via Web-doctor
- Competitive Salary
- 21 Days Annual Leave increasing with service to 26 Days
- Staff Benefits/Discount Programme
- Employee Assistance Programme
- Training and Development Opportunities
Key Responsibilities:
• Act as a key point of contact for the Regional Facilities Manager, supporting the day-to-day delivery of Facilities Management services.
• Complete regular site audits, workplace inspections and compliance checks, identifying, logging and reporting maintenance issues and monitoring agreed service standards.
• Ensure ongoing adherence to Standard Operating Procedures (SOPs), workplace policies and Facilities Management best practices.
• Meet, greet and escort contractors and suppliers while on site, ensuring they comply with site procedures and Health & Safety requirements.
• Monitor and manage the Facilities Management inbox, responding to enquiries in a timely and professional manner and escalating issues where appropriate.
• Support the monitoring of Health & Safety compliance, identifying and reporting hazards, defects and areas of non-compliance for appropriate action.
• Manage workplace signage, ensuring signage remains current, relevant, appropriately positioned and maintained to a high standard.
• Support the set-up and break-down of workplace events, including meeting room configurations, furniture moves and coordination of facilities requirements.
• Conduct regular inspections of office furniture and workplace equipment, reporting damage, defects and maintenance requirements through the appropriate channels.
• Manage water cooler provision across the site, including coordinating supplier visits, reporting faults, arranging repairs and ensuring equipment remains clean, operational and compliant.
• Support pest control management, including reporting issues, coordinating contractor attendance and following up on remedial actions to minimise workplace risks.
• Help maintain a safe, clean, professional and welcoming workplace, proactively identifying opportunities to improve the workplace and employee experience.
• Support the delivery of facilities projects, office moves and workplace changes, helping to minimise disruption to employees and business operations.
• Maintain accurate records relating to inspections, maintenance issues, contractor visits and facilities activities where required.
• Work collaboratively with Facilities Management colleagues, contractors, suppliers and wider site teams to ensure issues are resolved efficiently.
Skills & Experience:
• Previous experience in Facilities Management, workplace services, building support or a similar customer facing operational role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• A proactive approach to identifying and resolving workplace issues.
• Good communication and interpersonal skills, with confidence dealing with employees, contractors and suppliers.
• Strong attention to detail and a commitment to maintaining high workplace standards.
• An understanding of basic Health & Safety requirements within a workplace environment.
• Good administrative and IT skills, including the ability to manage email enquiries and maintain accurate records.
• The ability to work independently while also working effectively as part of a wider Facilities Management team.
• A professional, approachable and service-focused attitude.