We offer a wide range of support and benefits to our employees including:
Free Online Doctor Consultations via Web-doctor
Competitive Salary
21 Days Annual Leave increasing with service to 26 Days
Staff Benefits/Discount Programme
Employee Assistance Programme
Training and Development Opportunities
Responsibilities:
Operational Supervision
Conduct mobile patrols and site visits across allocated client locations in Cork and surrounding areas.
Monitor and enforce adherence to site assignment instructions, company policies, and client-specific procedures.
Provide on-site supervision, coaching, and guidance to security officers across multiple locations.
Respond to emergencies, alarms, and incidents in a timely and professional manner.
Coordinate and support relief cover, ensuring all sites are staffed appropriately and shifts are covered.
Liaise with emergency services and client representatives during critical incidents.
Compliance & Quality Assurance
Ensure all security officers operate in compliance with the Private Security Authority (PSA) licensing requirements.
Complete patrol reports, incident reports, and administrative documentation accurately and on time.
Conduct spot checks, audits, and performance assessments in line with company quality standards.
Investigate and report breaches, disciplinary matters, and health and safety concerns as required.
Maintain accurate records of site visits, patrol activity, and officer deployments.
People & Client Management
Support the recruitment, induction, and ongoing development of security officers
Build and maintain strong working relationships with clients, acting as a visible point of contact.
Address client concerns, feedback, and service requests promptly and professionally.
Assist with rota management, absence management, and disciplinary investigations.
Promote a positive safety culture and lead by example in all aspects of security operations
Essential
Valid PSA Security Licence for Door Supervisor or Security Guard (or equivalent).
Full, clean driving licence and access to a reliable vehicle for mobile patrol duties.
Minimum of 2 years’ experience working in a security supervisory or mobile response role.
Strong knowledge of Irish licensing laws, health and safety legislation, and security best practices.
Excellent communication, leadership, and problem-solving skills.
Flexibility to work shifts, including nights, weekends, and bank holidays.