We are currently recruiting for a Security Officer to join our passionate and driven Security team based at our client’s site in Southgate Bath. This position for the Security Officer will be fully trained in Security operations. Also, part of the position is the Patrolling malls, Service areas, service desk and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using “minimal enforcement”; maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty aid the public and shop mobility, First Aid (if qualified) using “customer care” procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy.
You will be working day and night shifts on a 4-on-4-off rota, 06:30 to 18:30, 42 hours per week on a permanent, full-time basis.
Responsibilities:
- Responsible for active communication of “changeover” of shift to on shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, any matters pertaining to the smooth effective running of the shift.
- Appearance to be clean, smart, and tidy always and responsible for the awareness of Health and Safety.
- Responsible for full comprehensive understanding of fire alarm procedures and as acting as an evacuation marshal in the event of a major incident.
- In relation to a major incident must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name.
- Assisting tenants on request on the event of an incident – this may be in person or by camera or both and assist Police presence on site either in person, by camera or by statement.
- Assisting Police presence on site either in person, by camera or by statement.
- Responsible for providing first aid if necessary. (This only to apply to certificated first aiders).
- Knowledge of in-house radio usage plus call signs and use patrol monitor (Deister) system to assist with accident and incident control and prevention.
- Responsible on night shift to maintain check calls as required.
- To ensure all work is carried out in a safe, proper, and thorough manner taking into account Health and safety legislation, Incentive FM policies and procedures, risk assessments and method statements.
- Report anything in need of repair or replacement to the appropriate person and be prepared to receive and undertake further training as required.
Requirements :
- Applicants must have the right to work in the UK
- SIA licence (CCTV & DS were applicable)
- Experience of working and building partnerships with clients.
- IOSH trained desirable.
- Articulate and has the ability to communicate effectively with the clients and the IFM teams.
- Organised individual who can demonstrate a record of planning and managing workflows
- Able to demonstrate an understanding of high-quality service delivery and their impact on this
- The ability to be agile and flexible to meet the needs and demands of the role
Benefits:
- Wide range of retail discounts
- Discounted/Free gym membership
- Join our Cycle to Work scheme.
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards