Cleaning Supervisor

Days of Working: This position will be based at Westmorland General Hospital, working generally Monday to Friday but some weekend works may be required due to the needs of the business. Hours 0800 - 1600 / 1000 - 1800.

As a Cleaning Supervisor, you will be responsible for leading and supervising cleaning teams to ensure the consistent delivery of high‑quality cleaning services across our client sites. You will support the day‑to‑day operation, maintaining standards, motivating colleagues and ensuring compliance with health & safety and company procedures.

The role plays a key part in ensuring that cleaning services are delivered efficiently, safely and in line with agreed specifications, while providing a professional and customer‑focused service.

 As part of your role, your key responsibilities will include, but are not limited to:

• Supervise and support cleaning colleagues to ensure work is completed to the required standard
• Allocate tasks, manage daily cleaning schedules and provide on‑the‑job guidance where needed
• Carry out regular quality checks and address any issues promptly
• Ensure cleaning is delivered in line with agreed specifications, KPIs and client expectations
• Support with induction and training of new starters, including safe systems of work
• Ensure colleagues comply with health & safety, COSHH and company procedures at all times
• Use equipment and materials safely and ensure they are stored and maintained correctly
• Manage stock levels of cleaning materials and report shortages or equipment faults
• Act as a key point of contact for clients or site contacts on daily operational matters
• Escalate issues, incidents or concerns appropriately to management

The ideal candidate should meet the following criteria:

• Right to Work in the UK and willingness to undergo a DBS check.
• Previous experience in a cleaning or facilities environment, ideally in a supervisory role
• Good knowledge of cleaning processes, equipment and materials
• Awareness of health & safety and COSHH requirements
• Ability to lead, motivate and support a team
• Strong organisational skills and the ability to prioritise workloads
• Good communication skills and a professional approach
• Ability to work flexibly to meet site and operational needs

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

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