OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Days of Working: Variable shifts dependent upon business needs - 07:00am - 15:00pm

Key Tasks:

You may be required to undertake any or all of the following:

Operational: 

• Wash dishes, pots, pans, utensils & equipment
• Maintain cleanliness of kitchen, floor walls, work surfaces and storage areas
• Remove waste and recycling in accordance with health and safety procedures.
• Receive and check deliveries against purchase orders and delivery notes
• Inspect deliveries for quality, quantity and damage.
• Ensure cleaning schedules are completed and documented
• Organise and store stock according to food safety and stock rotation procedures
• Keep kitchen & production areas clean and tidy.
• Follow food safety, hygiene and health & safety regulations at all times
• Ability to work in a fast paced environment
• Basic understanding of food hygiene & safety practices

Customer Service: 

• To maintain a high level of customer awareness.
• To promote customer loyalty and goodwill.
• Maintain the highest level of customer contact, keeping complaints to a minimum and ensuring these are dealt with professionally and promptly.

Sales Development:

• To develop additional sales through participation of theme days, and other promotions.
• To promote secondary sales through customer contact.
• To report any possible sales opportunities to your Manager.

Health & Safety:

• Clean preparation areas, service areas and wash up areas.
• Store and replace clean utensils and crockery.
• Maintain and clean the food and equipment store, as directed.
• Sweep and clean the floors, using correct chemicals and slippery floor notices.
• Store cleaning equipment.
• Ability to lift and move stock safely .
• Comply with cleaning rota as directed.
• Comply with all requirements regarding Health & Safety.
• Comply with Company COSHH regulations.

Finance:

• To report suspicious occurrences to management immediately.
• To maintain all company property in a secure manner.
• To complete company paperwork as directed by Manager.
• As directed maintain all receipts of cash.

Personal:

• To be punctual in attendance.
• Attend Training and Development courses as required.
• Maintain high personal hygiene standards.
• Comply with Company dress standards.
• Report any unauthorised absences to the Unit Manager in person as per Team Member Hand Book.
• Assist in the smooth running of the contract at all times, especially during times of sickness, holiday etc.

Values:

• To demonstrate the company values of passionate, active, original and reputable in my day to day work.
• As an employee of Servest, I understand that everything I do, gives an impression of us, so I will strive to ensure it is positive.