Contract Administrator

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Days of Working: Monday to Friday - 08:00 to 16:30

Key Responsibilities:

• Support with the scheduling of subcontractor work as and when required
• Updating internal CAFM system
•  Working collaboratively with the contract helpdesk
• Working closely with the Account Manager, Tech Supervisor, and engineers to ensure delivery and support of planned maintenance and reactive tasks
• Administrative support for the engineer on-call rota
• Updating customer systems with required contractual updates.
• Financial and Commercial administration
• Administration of contractual deliverables
• Support the Account Director with financial and contractual tasks, including budget tracking and cost analysis
• Prepare and compile monthly contract performance reports, ensuring accuracy and timeliness
• Develop and maintain KPI reports on behalf of the Account Director, highlighting key metrics and performance indicators
• Coordinate with internal teams and external contractors to gather necessary data for reporting
• Maintain accurate and up-to date records of all contract-related documentation
• Ensure effective communication with clients, suppliers, and stakeholders regarding contract performance and compliance.
• Review and submission of reactive and project quotations
• Ensure compliance with relevant regulations, standards, and best practices in contract administration

Key Hiring Criteria:

• Experience working within facilities management (desirable)
• Good understanding and experience with Microsoft Office software packages and general IT knowledge, including intermediate Excel are essential for this position
• Highly organised and detailed
• Administrative experience is essential
• Experience in using CAFM or other management systems
• Prior experience in a similar role (desirable)
• Knowledge of using Concept Evolution and SharePoint (desirable)Knowledge of Power BI reporting (desirable)
• Applicant must have the right to work in the UK

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.