Credit Controller

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Key Responsibilities:

• Reduce overdue debtor balances on an ongoing basis in line with monthly targets
• Being highly proactive and diligent in tracking and following up on open items.
• Drive query resolution through close liaison with all other internal departments
• Maintaining contact with customers to ensure invoices are clear for payment. Where copy invoices are required, providing copy invoices to customers
• Build relationships with customers and account managers
• Updating incoming payments daily on the finance system / allocating payments.
• Monthly automated emailing of customer statements
• Assisting accounts manager with month end tasks
• Syncing invoices and payments between our job management software and finance software.
• Prepare debtors' report for weekly accounts meeting.

Essential Hiring Criteria:

• Good knowledge and experience in a credit control position.
• Experience using Microsoft Office - In particular Excel, Word and Outlook.
• Strong relationship building skills and follow up where required,
• Demonstrate a high level of accuracy and attention to detail.
• Ability to prioritise workload and multitask activities.
• Excellent telephone manner.
• Experience using Microsoft Dynamics is an advantage but not a requirement.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.