National Operations Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Days of Working: Monday to Friday - 8am to 4:30pm

As part of your role, your key responsibilities will include, but are not limited to:

• Ensuring that all works are delivered safely on time, within budget and to the required quality standards.
• Responsible for all operational service delivery including risk and compliance in the region through contract delivery teams.
• Own the customer relationship, promoting a one-team approach and issue resolution.
• Carry out technical inspections and building workarounds and proactively identify tasks.
• Oversee incidents & failure management.

What are we looking for?

• Applicants must have the right to work in the UK
• Senior Management experience in the facilities management area, managing hard and soft services and project works including managing an operational site-based or mobile team.
• Hold a valid CSCS card and have relevant H&S qualifications for the position (IOSH, NEBOSH, SMSTS).
• Excellent communication skills including presentation and written report writing.
• Good PC skills, including advanced Excel.
• Ability to complete full Disclosure and Government baseline clearance (mandatory requirement to work on contract).
• CTC clearance to Level NPPV2 REQUIRED, need to also add in there is potential this role could go over to 24/7 shift to support the rota