Group Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

Days of Working: Monday to Friday

As part of your role, your key responsibilities will include, but are not limited to:

• Work with the site managers to create food and drink menus for the site and one off events, considering factors such as the local demographic and client’s needs. They will also need to consider, menu size, dietary needs, and available cooking equipment
• Manage and train senior catering staff and ensuring that the Site Managers have also carried out subsequent training with their staff
• Train your team members on menus, serving procedures, company etiquette, safety standards, and regulations
• You will need to demonstrate how to align to budgets and when planning catering operations, take all factors into consideration to ensure that all areas are covered. This will include but not limited to, allocating funds for food, cooking equipment, staffing, and equipment.
• Manage relationships with stakeholders across the contract, providing first-line confidence in all discussions, demonstrating value, and exceeding expectations

What are we looking for?

• Should have experience at a multi-site level within Contract Catering
• Have the ability and interest in being hands-on and visible in their sites when visiting
• Have a bachelor’s degree in business, operations management, or a related catering at NVQ Level 3 or equivalent
• Be a natural leader who gains follow-ship
• You should be a logical problem solver, able to think on their feet

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Be prepared to undergo a DBS or Enhanced Security Check
• A Higher National Certificate (HNC) or Higher National Diploma (HND) in Hospitality Management is beneficial
• Extensive experience in the management of catering operations and teams is essential
• Demonstrate the ability to lead, mentor, and motivate a team of catering managers
• Be able to develop strong relationships with clients and catering managers to ensure that expectations are met
• Be effective in planning and coordination of catering services within the designated area
• While not always mandatory, having a food hygiene certificate (Level 3) is advantageous