Working Pattern
08:30 to 17:00 Monday to Friday
IFM Coordinator will be involved in all aspects of day-to-day operations of the customer’s property portfolio, including accounting, maintenance and repair, security, janitorial services, front of house etc.
Main duties and responsibilities:
- Liaise with coordinators at multiple sites.
- Ensure sufficient staffing for business hours and approve assist the Regional Operations Manager with Out of Hours operating requests as required.
- Ensure that contract Facilities Services are fully compliant with statutory regulations in addition to OCS and customer policies and procedures.
- To ensure maximum optimisation of the client’s office space, project managing all office moves and department restructures throughout the customer’s property portfolio.
- Coordinate all facilities services suppliers both internal OCS and external third party.
- Ensure all Suppliers are engaged in line with the Customer and OCS Procurement Policies.
- Responsible for delegating tasks required for property maintenance & repair to contractors and maintenance staff
- Develop strong working relationships with site coordinators and neighbours in order to liaise effectively with them on behalf of the customer.
- Ensure all Suppliers are managed in line with OCS and our customer’s Procurement Policies.
- Responsible for managing the day-to-day facilities budget.
- Maintain records for AB works along with billing to completion.
- Raise and manage all POs and customer invoices for the Facilities Budget
- Provide Monthly Management Information and performance reports for customer and OCS management
- Provide supporting information for Quarterly Review.
- Directly supervise all facilities services staff; security officers, receptionists, asset admins
Key criteria required:
- Recognised qualification in Facilities Management e.g. BIFM or CMI is preferred
- Recognised Health and Safety qualification – IOSH (Training provided if required).
- UK Driving licence is essential
- SIA Licensed – Non front Line (preferred but training and accreditation provided)
- Good communication skills able to interact effectively with peers, direct staff, suppliers, and our customer’s representatives.
- Detail oriented and accurate especially with numbers
- Ability to work with staff in solving problems and ability to take direction and function as part of a team.
- Excellent people skills able to motivate and inspire colleagues, reports and suppliers.
- Ability to work with various computer packages like Excel, Outlook, PowerPoint and MS Word
- A minimum of 1 years’ experience in Facilities Management or enrolment onto apprenticeship.
- A minimum of 1 years’ experience in Facilities Management or enrolment onto apprenticeship.
- Direct line management of staff delivering both hard and soft services