Business Development Director

Accepting internal and external applications

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57225

London

Competitive

Corporate / Central Support

37.5

Not Specified

Monday, Tuesday, Wednesday, Thursday, Friday

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Business Development Director

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday 9am to 5:30pm

Reporting to the Sector Sales Director, Public Sector FM (PUFM) you will be responsible for the development and implementation of a programme of activity to build senior level relationships with current and potential customers in the public sector, alongside leading and converting sales opportunities that arise.

Roles and Responsibilities:

Tenders, Costing and New Business Opportunities

New Business Opportunities

Own and achieve/exceed your personal annual sales targets within the hard services division
To source, lead and manage UK new business development opportunities within the public sector.
Ensure development of sustainable pipeline, quality of work and key accountable measures are achieved across all areas of an opportunity
Build and maintain strong, long-lasting customer relationships
Partner with customers to understand their business needs and objectives, captured in Deal Plans to effectively convert into profitable sales for the division
Effectively communicate the value proposition through meetings, proposals and presentations
Management of commercial and contractual negotiations with the customer, in conjunction with internal commercial and legal departments
Effective hand over of new business won to operational mobilisation teams
Build and maintain accurate and key information as part of the deal capture process and record within the Deal Plan.
Ensure that all information recorded within Salesforce.com is always fully up to date and compliant.

Tender, commercial and contractual management

Design complex win strategies, themes and solutions with operations, subject matter experts and bid teams for tenders and sales projects
Manage / ensure all commercial and contractual processes are followed in line with group requirements
Provide insight into customer requirements through use of the N.O.S.E and Win Themes through the deal planning stages to drive operational solutioning sessions and owning the commercial offer
Oversee, prepare and assist in the writing of PQQ / RFI / tender responses in conjunction with client solutions bid management function
Facilitate sign off for tender and commercial documents through the preparation of divisional and board sign off packs.

Team Support

Bid, Commercial & Legal

Collaborate with legal, bid and pricing functions to promote productivity.

Tele-Marketing

Liaise with the tele-marketing team to identify key prospects and provide targeted lists for your identified sectors.

Internal SME/Functions

Collaborate with leads, stakeholders and operational teams of relevant divisions and functions required in the business development process

Marketing

Working alongside marketing to identify target customers and go to market propositions
Assist in the development of marketing campaigns for your designated sector(s).

Skills & Experience

• Subject matter and commercial knowledge across all aspects of OCS’s FM offer with the support of functional subject matter experts, sales colleagues & operations team to learn and develop service understanding
• Experience of managing and participating in project teams that work, adopting project management disciplines
• Proven experience of delivery strong consistent win ratios against target
• Highly numerate with the ability to understand commercial negotiations
• A commercial thinker with the ability to understand and guide commercial negotiations
• In-depth experience of devising complex FM solutions for a variety of public sector types
• Good interpersonal skills, influence and impact, working with others
• A strong quality orientation and commitment to continuous improvement
• An influential and persuasive communicator, with a high standard of written and verbal communication skills
• A clear and strategic thinker, able to offer new and innovative solutions.
• Excellent people management and interpersonal skills.
• Ability to identify, establish and maintain sustainable pipeline to achieve targets
• Able to relate with people on many different levels and build effective relationships with them, especially at C suite level.

• Able to make effective presentations using varied media
• Ability to challenge senior stakeholders where required, to gain buy-in and acceptance of developed solution and sustainable pricing that meets client requirements
• Ability to work well under pressure and in a deadline-driven environment
• Excellent organisational and project management skills
• Excellent communication and stakeholder management skills
• Proficient MS Office skills
• Ability to think strategically and balance multiple inputs
• Ability to solve problems and complex issues and secure the buy-in of others
• Highly developed written and presentational skills with strong attention to detail
• Strong management and resilience with ability to adapt styles to the audience and outcomes.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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