Contract Support Administrator

OCS UK & Ireland is a facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

• Informal hybrid/flexible working arrangements 
• 25 days holiday + bank holidays 
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies) 
• Wide range of retail discounts 
• Regular social and charity events are held in our offices 
• Free fruit in our offices 
• Get involved in charity events in the local community 

• Discounted gym membership 
• Eye test £25 voucher and up to £100 towards glasses 
• Join our Cycle to Work scheme via salary sacrifice 
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events 
• Access to internal Mental Health First Aiders 

• Immediate access to “Opportunity” our internal Learning and Development platform 
• Required professional membership fees paid for 
• Opportunity to win monthly Atalian Servest Superstar Awards 
• Long service awards 

• Draft and send enquiries to subcontractors, driving strong engagement within the supply chain. 
• Assist in the compilation and tracking of quotations alongside the account management team to provide to client. 
• Utilise our CAFM system (Concept) on a daily basis to facilitate the progress of tasks  
• Manage, maintain, and update contract folders within the system. 
• Provide administrative support in terms of task administration to the Account Director and Account Managers  
• Aid in minimising work in progress by ensuring timely completion of tasks  
• Build strong, collaborative relationships with colleagues, clients, and the supply chain  
• Raise purchase orders as required / Quote process (does not sit with HD) 
• Assist with system closures and database management, including downloading data and generating reports (training provided). 
• Downloading system data and reporting on (training provided) 
• Support the updating and recording of compliance documentation  
• Maintain supplier contacts, escalation procedures, and customer escalations to meet KPI requirements  
• Support client sites by issuing compliance documentation for log book updating 
• Perform any other duties necessary to ensure the seamless provision of services and uphold contract administration  

• Eligibility to work in the UK is essential 
• Strong administrative experience, with excellent organisational skills 
• Proficiency in IT, including Microsoft Office and bespoke systems 
• Exceptional relationship-building and communication skills, both written and verbal 
• A proactive, self-motivated attitude with a strong focus on commercial awareness within the FM sector 
• Ability to prioritise tasks to meet deadlines while maintaining a positive and adaptable approach 
• Keen attention to detail with a 'Can Do' attitude and a willingness to learn and evolve in line with contract requirements 
• Enthusiastic about personal development and staying up-to-date with industry knowledge 
• Good organisational skills and the ability to prioritise to meet deadlines 

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.