Rope Access Technician (Level 3)

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Hours per week: 6am start until 2pm, unless otherwise requested by the client (i.e 8am - 4pm)

SWC are currently recruiting for an IRATA Level 3 Rope Access Technician with window cleaning experience to join our London‑based team, working across commercial and residential buildings throughout London and the surrounding areas.

Working hours

• Standard hours: 6:00am – 2:00pm
• Hours may vary where client requirements dictate (e.g. 8:00am – 4:00pm)
• Occasional weekend work will be required

Please do not apply if you cannot reliably be onsite in London at 6:00am, five days per week.

A company van will be provided, therefore a full UK driving licence is essential.

Your key responsibilities will include, but are not limited to:

• • Maintaining a full working knowledge of all building areas covered by SWC / OCS services
  • Carrying out site surveys and producing risk assessments and method statements (RAMS)
  • Planning, scheduling and delivering works in a safe, timely and professional manner
  • Leading rope access teams in accordance with IRATA Level 3 responsibilities
  • Reporting defects, observations and completed works to the Line Manager for client reporting
  • Using a CRM/job management system (e.g. BigChange, WorkBuddy) for:
  • Pre‑start checks
  • Job logging
  • Auditing and compliance purposes
  • Ensuring all equipment is regularly inspected, serviceable and fit for use
  • Reporting defects or faults in equipment to supervision/management
  • Reporting all near misses, accidents or incidents promptly
  • Complying with all company, client and statutory Health & Safety requirements, including:
  • Work at Height
  • COSHH
  • Fire safety
  • Hygiene and cleanliness
  • Following client and company procedures for identifying and reporting hazards (e.g. blocked fire exits)
  • Communicating professionally with clients and providing a polite, reliable and customer‑focused service
  • Reporting customer feedback, complaints or compliments and taking remedial action where appropriate
  • Undertaking other reasonable duties as directed by management

  SWC are an IRATA Member Company, and all procedures are fully aligned with IRATA principles and best practice.

  Key Result Indicators:

• All cleaning and hygiene standards to meet service specification
• Deliver a consistent level of service, within the Company's standards, to the contract specification and agreed performance levels.
• Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.

The ideal candidate should meet the following criteria:

• You must have Right to Work in the UK.
• You will hold an IRATA Level 3 certificate and completed First Aid training
• You will hold a clean valid UK Driving License.
• You will have experience in window cleaning and in working at height on commercial properties
• You will have the ability to communicate with people of all levels including clients and internal contacts.
• You must have the ability to work well on your own, be self-sufficient and motivated whilst also being comfortable working as part of a team and following instruction.