FM Contracts Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

We offer a wide range of support and benefits to our employees including:

• Free Online Doctor Consultations via Web-doctor
• Competitive Salary
• Contributory Pension after qualifying period
• 21 Days Annual Leave increasing with service to 26 Days
• Additional Leave Day on your Birthday after 1 year service 
• Staff Benefits/Discount Programme
• Employee Assistance Programme
• Training and Development Opportunities
• Free onsite Parking

We tailor our services to meet the unique demands of each client and help to achieve their corporate objectives. Our strategic partnership approach means we work as part of our clients’ team to deliver high quality, sustainable and essential facilities service and project solutions.

We are currently recruiting for an FM Contracts Manager for a number of our key contracts in the Facilities Management Division in OCS. We are now inviting applications for this position, which reports directly the OCS Operations Manager.

List of Duties:

• Overall Management of FM Hard Services and Soft Services on multi-site, national contracts.
• Contract Budget Management, ensuring all costings (fixed, project and reactive) are uploaded to systems, submitted on time and are accurate.
• Responsible for managing all sub-contractors, service providers, and specialist consultants that service the contracts.
• Responsible for ensuring all Preventive Maintenance Tasks are completed on time, safely and in compliance with statutory obligation.
• Accountability for ensuring statutory maintenance is at 100% compliance.
• Management of CAFM activity, working closely with the Helpdesk for scheduling and allocation of resources to complete scheduled PPM and reactive works and updating of completed details to CAFM.
• Negotiate, renegotiate and maintain contracts with vendors.
• Identify opportunities to self-delivery of services.
• Review of site maintenance activity and reports (technical and non-technical) to determine outcome of service works provided and ensure any follow up recommendations are reviewed and quotes for same presented to Clients for approval.
• Mobilisation of services to new and existing sites for our Clients, as required – completion of initial site surveys, build relationships with client and site contacts.
• Liaise with Capital Projects in relation to Facilities project works on site, as required.
• Responsibility for meeting KPIs and SLAs defined within the contracts.
• Develop and maintain good relationships with internal and external OCS and client-side colleagues.
• Point of escalation for client-side Facility Managers and Regional Managers attending planned and ad hoc meetings with Clients.
• Production of Monthly Reports in line with OCS and Client reporting structure.
• Responsibility for Health and Safety (HS) with support from Health and Safety Department to ensure compliance with EH&S legislation.
• Attend EHSQ Audits as required.
• Identify and Implement contract-wide Initiatives and Innovations.
• Identify and implement best practices to the contracts.

Competencies:

• Full Clean Driving Licence
• Proven relevant experience Facility Management experience.
• Working knowledge of CAFM e.g. Concept.

Education:

• Relevant Advanced/Higher Certificate (required)

• IOSH Managing Safely Training Course (preferred)

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.