Train Cleaner Team Leader

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

As a Train Cleaner Team Leader, you will be responsible for overseeing a team of cleaners and ensuring the efficient and thorough cleaning of our trains.

You will play a key role in maintaining the appearance and cleanliness of our trains to the highest standards while adhering to safety protocols and industry regulations.

Your key responsibilities will include, but are not limited to:

Team Leadership: Lead and motivate a team of train cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.

Cleaning Supervision: Oversee the cleaning of train interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.

Inventory Management: Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.

Quality Control: Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.

Training and Development: Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.

Safety Compliance: Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.

Reporting: Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.

Customer Service: Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.

The ideal candidate should meet the following criteria:

• Applicants must have the right to work in the UK
• Proven experience in a similar role, with supervisory experience.
• Knowledge of cleaning products, equipment, and techniques.
• Strong leadership and interpersonal skills.
• Excellent organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including nights and weekends, as needed.