Shift Pattern: Monday to Friday 08.30 – 16.30
This is a 1 year fixed term contract.
We are seeking a reliable and professional Hospitality Support Operative to join our team at a prestigious site within Covent Garden. This is a maternity cover position combining hospitality support with cleaning duties to ensure a seamless and high-quality experience for building occupants and visitors.
Responsibilities:
Hospitality Support
• Prepare/set up meeting rooms ahead of and post meetings and events
• Provide refreshments and manage hospitality services for meetings and events
• Monitor and replenish hospitality supplies such as tea, coffee, etc
• Assist with event coordination and client-facing activities
Cleaning Duties
• Carry out daily cleaning tasks in offices, meeting rooms, communal areas, etc
• Replenish consumables if required such as soap, paper towels, etc
• Operate cleaning equipment safely and report any faults promptly
• Maintain high standards of hygiene and presentation throughout the building
General
• Follow site-specific schedules and instructions from management
• Adhere to health and safety regulations including COSHH compliance
• Report any security, safety or maintenance concerns to management
• Deliver a professional and courteous service at all times
Skills and Experience:
• Previous experience in hospitality or cleaning roles preferred
• Experience in a similar environment desirable
• Strong customer service skills and professional presentation
• Ability to multitask and adapt to changing priorities
• Good attention to detail and reliability
• Good degree of written and spoken English
• Excellent communication skills
• Knowledge of relevant standards and legislation such as COSHH, risk assessments, hygiene standards, basic health and safety
• Training certification to NVQ Level 2 in Cleaning or Customer Service