We are currently seeking a reliable and professional Mobile Response Officer to join our team. This is a fast-paced and dynamic role within the retail industry, where you will play a vital part in ensuring the safety and security of staff, customers, and client properties.
The role involves responding to panic alarms, attending alarm activations, carrying out mobile patrols, and supporting multiple retail sites to maintain a safe and secure environment.
Key Responsibilities:
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Respond promptly and professionally to panic alarms and other alarm activations raised by retail staff.
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Conduct thorough site investigations to assess and address any security concerns.
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Provide immediate support and reassurance to retail staff during incidents.
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Carry out regular mobile patrols and security checks across multiple retail locations.
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Perform complex locking and unlocking procedures as required.
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Accurately record and report all incidents, observations, and activities in line with company procedures.
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Maintain a visible, professional presence to deter unauthorised activity.
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Communicate effectively with the control room, colleagues, and clients to ensure swift and coordinated responses.
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Conduct vacant property inspections to ensure sites remain secure and compliant with insurance requirements.
Requirements:
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A valid SIA Licence (Essential).
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A full UK driving licence with a good driving record (Essential).
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Flexibility to work a variety of shifts, including nights and weekends.
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Shift patterns will vary depending on operational requirements.
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Excellent communication, observation, and problem-solving skills.
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The ability to work independently and make quick, sound decisions under pressure.
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Professional appearance and conduct at all times.
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Successful candidates will be required to undergo BS7858 screening and vetting.