Main Purpose:
To support in the delivery of existing FM contracts. This will be achieved via the practical implementation of the company’s management system and the utilisation of Electrical knowledge.
Duties & Responsibilities:
To ensure the safe, satisfactory performance and further development of all contracts and accounts including:
- Take an active role in the management of all quality, environmental and health & safety issues on the site, in compliance with company policies, and arrange compliance with contractual requirements.
- Ensure Planned Preventative and Reactive maintenance is carried out to the correct specification with regards to both frequency and quality.
- Organise and manage the mechanical and electrical maintenance schedule in compliance with current legislation and as detailed in the CAFM system.
- Organise and manage external maintenance contractors to ensure mechanical, electrical, and building fabric maintenance schedules are carried out in accordance with current legislation and as detailed in the CAFM system.
- Ensure client satisfaction and a high quality service is provided.
- Identify and implement innovations to improve service delivery.
- Ensure continuity of systems in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
- Ensure tools, equipment, and materials are available as and when required to ensure the effective delivery of the service.
- Assist with Sub-Contractor management and monitoring.
- Ensure, demonstrate, review, and monitor compliance, to meet the expectation and needs of the Client, the quality and organisational goals of the company, and satisfy the requirements of BS EN IS0 9001:2015.
- Ensure the availability of and participate personally in the provision of a 24 hour per day 365 days per year emergency on call service as required.
- Be prepared to work overtime where required to support the contract.
- Generally, take ownership of and deal with all facilities related on the FES contracted sites. This will include regular interface with a variety of contractors including but not limited to Cleaners, Ground’s maintenance, Electrical, Mechanical etc.
- Assist Supervisor with project planning.
These duties and responsibilities may be changed from time to time in accordance with the needs of the Company. In particular, the post holder may be required to provide support to holders of other posts according to changes in workload and patterns of working.
This is a summary of the main areas of the job and will be subject to periodic review in conjunction with the post holder; and detailed objectives will be set periodically, in conjunction with your Line Manager, to which post is accountable.
Skills & Knowledge:
- Formal technical education in Mechanical/electrical discipline.
- A minimum of 5 years post training or fully indentured Electrical Craft Apprenticeship C&G 2360/1&2 (or similar recognised training)
- A Full driving license.
- Understanding of asset management principals and maintenance techniques.
- Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
- A strong working knowledge of Health & Safety principles including Risk Assessment, COSHH etc.
- A formal H&S qualification i.e., IOSH managing safety certificate or similar would be useful.
- A track record of delivering similar roles.
Person Spec:
- A pro-active attitude.
- Excellent planning skills.
- Good IT/computer skills.
- Excellent communication skills including verbal and the written word.
- The ability to form relationships with clients and to exceed customer expectations.
- Approachable demeanour and a demonstrable commitment to team working.
- Consistently works to a high standard and looks for ways to improve current working practices and processes to meet the needs of the business.
- High levels of self-motivation, technical inquisitiveness, enthusiasm, and commitment
- A commitment to continuing professional development in relation to themselves.
Work Pattern:
- 40 hours per week
- 08:00-17:00
- Monday - Friday
- Overtime and callouts (1 week in 4)