Regional Cleaning Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

We are currently recruiting for a Regional Cleaning Manager to join our passionate and driven Transport (Railway) Cleaning division on a permanent basis.

As Regional Cleaning Manager, you will be responsible for overseeing Train Presentation service delivery across the South West London & Reading region, with services operating both day and night.

Your key responsibilities will include, but are not limited to:

• Manage service delivery inputs (resources, equipment, policies, procedures, training, HSE, ER) and outputs (volumes and standards)

• Oversee rotas and all people-related matters across multiple sites

• Maintain full compliance with Health, Safety & Environmental regulations

• Collaborate effectively with stakeholders across your region, the OCS Group, and the client

• Control operating costs and ensure delivery within allocated budget

•  Provide regular reporting on service delivery, time & attendance, HR, and HSE

• Proactively implement corrective actions to address issues, meet standards, and drive continuous improvement

• Ensure all operational tasks and services are delivered safely, efficiently, and to a high standard

The ideal candidate should meet the following criteria:

• Proven track record in cleaning operation
• Exceptional people management and leadership skills
• Knowledge of the transport sector, ideally within rail
• Experience in implementing and maintaining standards for safety, quality, timeliness, and cost
• Strong background in managing budgets, HR/ER procedures, health & safety, and operational delivery
• Excellent interpersonal skills with the ability to build credibility across key stakeholders
• Confident and resilient, with strong diplomacy skills to manage conflict effectively
• Competencies in relationship building, customer experience, self-development, leadership, decision-making, problem-solving, initiative/lateral thinking, HSE, planning and organisation
• Proficient in Microsoft Office and other relevant IT systems
• Full UK Driving Licence