Technical Services Manager

Brief description of the role and responsibilities

OCS Ireland is a developing business with a reputation for delivering FM, Hard Services and Project work across Ireland for a diverse portfolio of clients. With an increase in high value framework contracts and project activity we require a Technical Services Manager to support the business and contribute to the continuous success and growth. Key responsibilities of this role are to oversee the financial and commercial aspects of all projects, ensuring the correct commercial controls and governance are in place to protect the business. Providing supervision, guidance and development to the Commercial Team, as well as developing and training on procedures and practices and supporting the Regional Directors in running the Business Units commercially. This role offers the right person the opportunity to make a significant impact and progress within the business.

Main duties and responsibilities will include but are not limited to

Technical

• Understand and review client contracts, sub-contract agreements / orders and agree any amendments where required for formal agreement of the same working closely with internal or external legal advisors.
• Play an active role as part of the Senior Leadership Team in supporting peers commercially and reporting to Group on behalf of the business units.
• Assist in preparing and reviewing cost estimates with the Preconstruction Team as part of the work winning strategy.
• Reviewing cost reports prepared by project teams including understanding the reported cost forecasts.
• Analysing WIP reports, highlighting any errors or inconsistencies monthly.
• Finalising the monthly WIP reports with any exceptions for margin movement detailed.
• Work with Finance Team to finalise WIP reports into monthly management accounts and report against budgets and targets.
• Assist in the preparation of annual budgets and reforecast for the business on a quarterly basis, including overheads.
• Assist in identifying, pursuing and securing new project opportunities to meet budget targets and grow the business.
• Lead and develop a robust change management process to maximise operational and commercial opportunities.
• Review delay notices timeously in accordance with the agreed contract. Review extensions of time, loss and/or expense claims.
• Negotiate the settlement of the contentious final accounts and claims.
• Pursuing notices or certificates for payment, and the resultant payments that become due, including retentions and overdue debt.
• Reporting by exception of any matter or event that is likely to affect the forecast outturn of a project.
• Ensuring cashflow within the region is maximised, set and monitor monthly cash targets and ensure any aged debt or WIP balance position is reported, and actions taken to resolve the issues.
• Having familiarity and an understanding of the conditions of contract relating to any project ensuring the Businesses rights are preserved and entitlement is safeguarded where practicable.
• Negotiating, agreeing and placing sub-contract agreements.
• Assist in identifying, developing and implementing new and current processes and procedures to ensure efficiency and compliance is maintained.

People Management

• Providing training, presentations and coaching within the Business.
• Provide guidance and development to other members of the business.
• Capable of working in a team environment supporting colleagues and providing advice on all commercial matters when necessary.
• Assisting Regions commercially where required.
• Understanding customer’s requirements and conducting business in a professional manner always.
• Good communication skills, both oral and written.
• Good listening skills and capable of interpreting directions.
• Effectively support the management of employee conduct and performance, including identifying if disciplinary action is required.
• Manage team resources to maximise commercial input. Work with HR and recruitment teams to build and develop the Commercial Team as required to meet the business unit needs.

Health & Safety

• Ensuring all employees are aware of their obligations under the Group Health & Safety Policy and ensure team members operate in accordance with the policy at all times.
• Help create and maintain a positive safety culture, always leading by example.
• Ensuring that all health, safety and environmental incidents and complaints are reported and investigated and that action points are successfully closed off.

Experience and Qualifications

• Engineering, construction or facilities management industry recognised academic and / or professional qualifications are essential for this role.
• Proven track record in successfully managing and delivering complex projects and programmes of work in a similar environment.
• Good analytical, influencing and negotiating skills.
• Good communication, presentation and interpersonal skills.
• Good report writing skills.
• Full driving licence and the ability to travel between Group Offices and Client sites as required.
• Additionally, this role will require Baseline or other similar security clearance.