This role is open to anybody to work in Durham or Croydon.
OCS provides integrated facilities management services to a high profile key client, HMLR across England and Wales.
At OCS we create places that work, think and give. You will form a key part of this placemaking culture, driving exceptional FM services, within the position of Assistant Facilities Manager. Actively seeking opportunities to improve onsite service experience and deploy new initiatives in line with OCS and HMLR vision. This role will be based at our client Head Office building in Croydon. Working flexibly to meet business requirements, Monday – Friday from 08:00 to 17:00, 40 hours per week. BPSS security clearance is required for this role.
As part of your role, your key responsibilities will include, but are not limited to:
- Produce, collate, and interpret data accurately across all contract areas.
- Support senior management in improving contract management and delivery.
- Manage contract-level quality processes to ensure documentation is compliant and up to date.
- Build and maintain strong client relationships, acting professionally and proactively.
- Respond to reactive job reports promptly, ensuring completion within SLA requirements.
The ideal candidate should meet the following criteria:
- Right to work in the UK.
- Experience in facilities management or a related field.
- Strong analytical skills for interpreting and reporting data.
- Ability to manage quality processes and ensure compliance with standards.
- Excellent communication skills for effective client and stakeholder engagement.
- Proficiency in service delivery portals and appropriate use of social media within business policies.