Days of Working: Monday to Friday 9am to 5pm
Role Purpose
The main purpose of the role is to provide support for security management services to our client and to maintain service provision within stipulated timeframes to ensure maximum Customer Service is achieved for physical security operations in our
Client facilities which include sites in Republic of Ireland, Northern Ireland, Scotland and Isle of Man.
Duties and Responsibilities:
- Responsible for provision of regional support for all elements of security on commercial and operational sites including:
- Manned Security Services
- Assisting in security incident management and investigation
- Act as key interface with Security Suppliers in relation to planned, reactive and emergent security activities to ensure provision of a safe, effective and efficient service
- Good working knowledge of security systems (CCTV/IDS and Access Control) in design, installation and maintenance
- Co-ordination of maintenance activities on electronic security systems
- Management of 3rd party contractors
- Ensure all sites are monitored with all escalation and response procedures in place
- Implement SLA’s (Service Level Agreements) for standard servicing and maintenance. Ensure contingency response is in place and managed for out of hours and critical failures
- Ensure delivery of security equipment and system services within annual OPEX and CAPEX budgets
- Ensure all HSQE requirements are in place including Safety Statements, Method Statements, Risk Assessments and permits for all maintenance and project works
- Support the development and implementation of security policies and procedures
- Co-ordination of the security risk assessment program
- Completion of regular site security audits
- Reporting on Security risk to the Physical Security Manager
- Promotion of awareness of security among management and staff in the protection of the client’s premises, equipment and information
- Provision of security advice to client operations where required
- Input into security weekly/monthly/annual reporting
- Ensure compliance with statutory and legislative requirements
- Attend meetings with Senior Management / Regional Managers and act as point of contact for any security related escalation
- Participate in the on-call rota for Security Management as required
- Other duties as maybe assigned from time to time.
Knowledge, Skills and Experience:
- Relevant third level qualification in Security / Engineering / Business or similar
- Minimum 3-5 years’ experience in a physical security management role or a building management role (with security function)
- Previous management experience within the security systems industry is desirable
- Proven experience in delivering best in class maintenance programs across multiple sites.
- Experience in the management of 3rd party contractors
- Previous experience with initiating and maintaining strategic relationships both internally and externally, using strong influencing skills to achieve business goals
- Excellent analytical and problem-solving skills, coupled with the ability to generate innovative solutions as required
- Excellent presentation skills
- Driver of high standards for individual, team and organisational accomplishment and delivering desired results
- Proven track record with dealing with complex issues, proactively and in a timely fashion, along with the ability to communicate complex information to others.
- Full Driver’s License