Campus Support Officer

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

The Campus Support Officer plays a key role in maintaining a safe and secure environment across the university estate. This role involves proactive patrolling, responding to incidents and alarm activations, and providing support to staff, students, and visitors.

Main Duties & Responsibilities

Security & Patrols

• Conduct visible foot and mobile patrols to deter criminal activity and anti-social behaviour.
• Lock and unlock university buildings, ensuring security systems and alarms are set accordingly.

Incident Response & Support

• Respond to security incidents, alarms, and emergency situations, investigating causes and taking appropriate action.
• Provide accurate and timely incident reports following university procedures.
• Offer guidance, support, and assistance to staff, students, and visitors when required.

Health & Safety Compliance

• Promote and uphold the highest standards of safety in accordance with university policies and procedures.
• Report any health and safety concerns or breaches in line with company guidelines.

Essential:

• Valid SIA Door Supervisor or Security Guarding Licence.
• Strong customer service skills and the ability to engage with a diverse range of people.
• Ability to remain calm and professional when dealing with incidents.

Desirable:

• Previous experience in the security industry or a similar role.
• A full UK driving licence.

Additional Information

• Pay Rate: £12.60 per hour
• Working Hours: 12-hour shifts, averaging 2 shifts per week (schedule to be discussed during the interview).