Receptionist

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Shift Pattern: Monday, Wednesday and Friday 12:00 - 18:00, additional shifts may be available on an occasional basis

As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office.

As part of your role, your key responsibilities will include, but are not limited to:

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Professional demeanour and appearance
• Strong communication skills, both verbal and written
• Ability to multitask and stay organised in a fast-paced environment
• Proficiency in using office equipment like phone systems and copiers
• Friendly and welcoming attitude
• Reliable and punctual, with a strong work ethic
• Due to the security aspects of this role, we will need to BPSS-clear you which includes a DBS
• You will be expected to complete SIA security guard training and licensing upon completion of your probation period.