Key Responsibilities:
• Responsible for updating external client systems with updates in relation to job activity and providing support to the teams.
• Support with the scheduling of subcontractor work as and when required.
• Manage and organise multiple mailboxes.
• Updating internal CAFM system with updates.
• Administrative support for the engineer on-call rota.
• Updating customer systems with required contractual updates.
Key Hiring Criteria:
• Experience working within a facilities management helpdesk is advantageous.
• Administrative experience is essential.
• Good understanding and experience with Microsoft Office software packages and general IT knowledge.
• Experience in using CAFM or other management systems.