Control Room CCTV Operator

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

SHIFT PATTERN: Variable Day's Relief Role - Weekends, Days and Nights 

We are seeking a vigilant and detail-oriented CCTV Operator to join our team. In this role, you will be responsible for monitoring CCTV systems, identifying and responding to security incidents, and supporting the overall safety of our clients' premises.

Responsibilities:

• Monitor CCTV systems to detect suspicious activities and security breaches.
• Respond promptly to incidents, alarms, and emergencies as they arise.
• Maintain accurate logs and reports of activities, incidents, and shift updates.
• Communicate effectively with on-site security teams, mobile response officers, and clients.
• Ensure compliance with all CCTV and data protection regulations.
• Conduct regular system checks to ensure equipment is operational.

Requirements:

• A valid SIA CCTV Licence (Essential).
• Previous experience in a CCTV or security monitoring role (Essential).
• Radio Communication Skills
• Strong attention to detail and observational skills.
• Ability to multitask and remain calm under pressure.
• Excellent communication and report-writing skills.
• Flexibility to work 12-hour shifts, including days and nights.
• A good understanding of data protection and privacy laws.

Successful candidates will also be required to undergo screening and vetting (BS7858)