Facilities Technician

Working Days - Monday to Friday

Role Purpose:      

To provide a facility management service to the Gas Networks Ireland commercial  Offices / Local Authority Sites. The role is to provide services & duties to maintain their building facilities in consistent, ready-to-serve conditions by rigid adherence to work generated from requirements & requests. To react & generate work orders within stipulated timeframes to ensure maximum Customer Service is achieved for operations.

Key Responsibilities:

• Ensure Safe Systems of Work are issued and adhered to for all activities.
• Responsible for ensuring all self-delivery PMs are completed safely, on time and in compliance with statutory obligations.
• Accountability for ensuring statutory maintenance is at 100% compliance in their region.
• Develop and maintain good relationships with internal and external OCS and client colleagues.
• Point of escalation for Facilities Regional Manager.
• Respond to calls logged with the facilities helpdesk. Investigate the nature of the problems and seek a speedy resolution.
• Be available for an on-call rota system with the onsite facilities team.
• To be able to work in a flexible manner within the role & to exhibit a fundamental interest in achieving the complete functionality of the buildings, looking & thinking out of the box to ensure no problem or defect goes undetected.
• To undertake repairs, maintenance, service & new works throughout the premises such as fix/hang pictures, notice boards, replace damaged ceiling tiles, replace light bulbs etc.
• Assist with the organisation of equipment & furniture for meetings/training/board rooms prior to & after meetings.
• General duties including assisting with Room & catering set ups for meetings etc as required.
• Act as Contractor service point of contact & Coordinate Contractor access. Carry out contractor inductions & issuing of work permits.
• Report to and take direction from the site and contract facilities teams.
• To be first point of call to investigate and deal with emergencies such as leaks, spills, blocked toilets etc.
• Assist with internal office moves.
• Walk the buildings on a daily & regular basis throughout the day & ensure all lighting, toilets, tea stations are fully operational. Report any issues noted, resolve issue or if necessary, arrange for such items to be resolved.
• Perform any other duties that may be reasonably required of you given the broad nature of the role & the time available.

Competencies/Requirements: 

• Electrical qualifications preferable.
• Strong building maintenance work skills and knowledge.
• Polite, welcoming and have a friendly manner with fluent English.
• Full Driving Licence.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook is required.
• Awareness of Health, safety & security issues

Desirable:        

• FM Qualifications or equivalent experience. 3+ years’ experience working within the construction/M&E industry highly desirable.
• Experience and knowledge of permit to work systems including assessment of risk assessment and method statements with emphasis on safety.
• Experience in CMMS and/or CAFM applications (Concept Evolution, Emaint) is beneficial.
• Good interpersonal skills, commercial awareness, and the ability to organise and motivate teams
• Safe Pass