29573

Northern Ireland

£13

Cleaning

Not Specified

Monday - Friday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

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Cleaning Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market.

About The Role:

Days of Working: Monday to Saturday

Shift Pattern: 06:00am to 11:00am

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

Establish a thorough understanding of the site specification for your site and monitor the frequencies of all activities
Ensure the specification is being met on site at all times
Effectively communicate with your Area Manager regarding the specification and ensure they are aware of any challenges which may need to be escalated further
Build and maintain an effective working relationship with the customer by ensuring you and your team communicate with the customer’s employees in the appropriate way
Respond to any customer feedback in a professional and timely manner
Attend T5 meetings daily and other site management specific meetings as required
Take a proactive approach in developing the provision of services on site whilst working inside agreed specifications
Ensure all audits are completed within agree timescales
Work with the Area Manager to determine an action plan if audits are not satisfactory
Responsible for ensuring all equipment on site is safe and appropriate to use and any defects to be reported
Responsibility for monitoring cleaning product on site, maintaining stock levels and submitting orders as required in line with agreed site budgets
Ensure chemicals and other equipment are stored correctly with correct labelling and COSH data
Safeguard colleague compliance with H&S standards and procedures at all times
Ensure all site sign in procedures are followed and clock in times are recorded accurately
Ensure all rotas are in place to cover the needs of the site taking into account peak periods.
Control over hours budget spent on site with reviews by Area Manager on weekly basis
Ensuring employees on site wear correct uniform and PPE whilst monitoring site spend on such items
Monitoring spend on equipment and machinery on site to adhere to agreed site budgets
Respond promptly and appropriately to emails
Submit timesheets and absence logs in keeping with established processing deadlines
Submit leaver forms accurately and promptly in keeping with established processing deadlines
Conduct Record of Conversation discussions with employees ensuring documentation is clear
Performance manage employees who may need additional support and development to meet required standards.
Involvement with investigation matters such as personal accident or potential disciplinary investigations
Monitoring absence levels on site and escalating for further action where appropriate
Recruit new employees where required and in line with budget considerations following established recruitment procedures/documentation
Effectively onboard new starters on site such as Right to work document checks and submitting new starter documentation
Identify any training needs on site, conduct the training where possible and keep appropriate records of training completed on site
Other duties reasonably expected to deliver an effective and efficient service to our customer

Performance Standards:

Weekly ‘green’ store audits conducted on site with client
Employee turnover across site.
Control and reporting of sickness and absence on site
Satisfactory budget control on site
Efficient processing of timesheets and employee submissions within timescales
Positive relationships with colleagues and client employees

Requirements:

Skills

Ability to influence and gain commitment from colleagues
Able to demonstrate customer focus and build a positive working relationship with customer employees
High level of time management and organisational skills
Ability to demonstrate strong personal integrity and maintain confidentiality
Ability to give constructive feedback but also listen to and learn from the same
Strong leadership style with a focus on supporting and developing employees
Self-motivation and proactive attitude to problem solve and support retention on site
Flexibility and willingness to adapt in order to meet customer or business needs

Experience

Experience of managing people E.g. Team Leader or supervisory roles
Experience within the cleaning industry
Proven track record of dealing with customers

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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