Contract Support Administrator

We’re looking for an organised and proactive Contracts Administrator to join our Hard Services team in Loanhead or Glasgow. You’ll support the Account Director, Compliance Manager and Account Managers in delivering a responsive service to a national client.

You’ll keep jobs, quotations and compliance records up to date, follow up with subcontractors and help the team resolve queries before they cause delays. You’ll manage your own workload while working closely with colleagues, client contacts and suppliers.

What you’ll do

• Send enquiries to subcontractors, follow up on responses and help prepare and track quotations for the client.

• Raise purchase orders and keep quotation and purchase order records up to date.

• Use Concept, our computer-aided facilities management (CAFM) system, to update jobs, monitor progress and close completed tasks.

• Follow up on outstanding work with colleagues and subcontractors to help the team meet deadlines and service targets.

• Maintain contract folders, supplier contact lists and escalation procedures.

• Log and track customer escalations, keeping the relevant people informed through to resolution.

• Update compliance records and issue documentation to client sites for their logbooks.

• Download system data and produce reports for the account team. Training will be provided.

What you’ll bring

• Strong administrative experience and the ability to manage competing priorities and deadlines.

• Confidence using Microsoft Office and learning new systems.

• Clear written and verbal communication skills and the ability to build good working relationships with colleagues, clients and suppliers.

• Attention to detail when handling quotations, purchase orders and compliance records.

• A proactive approach to following up outstanding actions and escalating issues when needed.

• An interest in facilities management and an understanding of how accurate administration supports service delivery and cost control.

• Right to work in the UK.