Working Pattern: You will work 5 days over a 7 day period (including some weekends) and the shift times will vary between the hours of 8am and 8:30pm. On occasion, later finishes may be required to work around events.
This is a fixed term contract until November 2026 at Alton Towers Resort!
This is a fantastic opportunity to join our highly trained, professional security team within a large theme park resort - Alton Towers. You will be responsible for the protection, security and safety of visitors and the resort.
As part of your role, your key responsibilities will include, but are not limited to:
- Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
- Investigate and report all allegations of loss, theft, criminal damage and other incidents
- Managing crowd safety and queue management
- Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
- Deterring anti-social behaviour, theft and criminal activity
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK
- SIA Door Supervisor Licence is essential.
- Experience of working within the security industry/environment is an advantage.
- Exceptional customer service skills.
- Experience in a public facing, customer service role with the ability to deal with challenging situations
- The ability to work on own initiative and as part of a team
- FREC Level 3 Qualification is a advantage.