Café Manager

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Working days - 5 out of 7 ( to include weekends )

As part of your role, your key responsibilities will include, but are not limited to:

• Work with the Senior Chef to create seasonal food and drink menus for the site and any events for the client and its visitors
• Oversee all staff, including kitchen assistants, chefs, and servers, ensuring that the team’s creations meet the client’s needs. You must also ensure that all legal and company requirements are meet daily
• Be responsible for training their team members on menus, serving procedures, company etiquette, safety standards, and regulations
• Adhere to budgets set by their line manager when planning catering operations, allocating the budget for food, cooking equipment, staffing, and equipment
• Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained

What are we looking for?

• Experience in the management of contract catering operations and teams. They should also have a full understanding of the entire catering operation
• Possess a Level 3 in Catering and Hospitality or equivalent, as well as unit management experience within the contract catering sector
• You should have proven leadership skills, with the ability to lead, mentor, and motivate a team
• Experienced in building relationships with clients and staff, ensuring that the client’s expectations are met every day
• Can work in a fast-paced environment and adapt to changing demands is crucial

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Must be prepared to undergo a DBS or Enhanced Security check
• An NVQ Level 3, Higher National Certificate (HNC) or Higher National Diploma (HND) in Hospitality is beneficial
• Excellent customer service skills are essential
• Outstanding verbal and written communication skills
• Good time-management and organisational abilities
• Competent with Microsoft Office tools, especially Excel
• While not always mandatory, having a food hygiene certificate (Level 3) is advantageous