General Operative/Driver (Cork Airport)

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Aviation business sector business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients.

Shift Pattern: 3 days on and 3 days off  to include early starts and late finishes 

Key Responsibilities:

General Operative

• Greet passengers in a pleasant and professional manner
• Assess the passenger’s mobility requirements
• Use equipment to assist PRMs through the airport relevant to their individual mobility needs e.g. Wheelchair, aisle chair, sling etc
• Assist PRM’s who do not require the use of mobility equipment e.g. blind etc
• Assist with the lifting, transferring and repositioning of PRMs on board aircraft
• Where necessary provide assistance with passenger luggage
• Ensure all relevant information regarding the PRM is passed on to the Team Leader/Control Department
• Treat all OCS equipment and communication devices with respect; report any defects to management
• Respond in a timely fashion to allocated tasks as assigned by the operational team
• Ensure the PDA is updated promptly to show an accurate time stamp of the PRM transfer through the airport
• Assist, where necessary, with ambulance crews in the movement of PRM’s carried on stretchers
• Check all relevant flight information e.g boarding cards, FIDS (Flight Information Display Screens) etc. Report any irregularities to the Control Department
• Liaise and work professionally with all airport and airline personnel
• Promote OCS as a professional service provider by maintaining a reliable, safe and efficient service
• Collect and return wheelchairs to nearest storage point
• Maintain a competent level of knowledge and skill by attending training courses as set out by the company
• Work within your own capabilities
• Assist, as required, with any other duties as assigned by the operational team.

Driver

• To communicate effectively with their assigned marshaller so that the Hi-Lift vehicle approaches the aircraft in a safe and controlled manner
• Apply all safety controls pertaining to staff and passenger safety when on board vehicles
• Drive minibuses and operate tail-lift for transporting PRM passengers to their stands.
• Drive internal electric buggies when necessary to transfer passengers with disabilities to their gates.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.