Shift pattern: 4 days on, 4 off. 4 nights on, 4 off.
We are seeking a highly organised and motivated individual to join our team as a CCTV Operator. To operate in either The International Convention Centre or Utilita Arena control rooms. Act as the hub of communication and site wide operations ensuring accurate and timely effective communication to relevant people and departments. Liaise with the client, police and other agencies as necessary.
This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.
As part of your role, your key responsibilities will include, but are not limited to:
- Ensure that there is clear, accurate communication and transmission of all relevant information.
- Ensure the correct escalation of incidents is followed in line with the incident escalation process; running logs are maintained in the Operators running logs.
- Effectively deploy security resources to deal with all incidents and matters arising.
- Proactive operation of the CCTV System; conducting daily site activity risk assessments, maintaining accurate CCTV records. Operation of the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio and phone systems.
- Implementation of the emergency procedures in accordance with the Incident and Emergency Plan.
- Thoroughly, accurately, and professionally documents complaints, incidents involving possible criminal activity and other daily activities.
- Ensures that information regarding changes to departmental procedures or policies, particularly regarding unique or special upcoming events, is provided to successive shifts by briefing the subsequent shift regarding such changes and any other information gathered during the shift which may be useful or appropriate.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK
- SIA – CCTV / Door Supervisor License
- ACT Awareness
- SCaN for CCTV Operators
- Problem Solver
- Effective verbal and written communication skills