We have an opportunity an experienced FM Account Manager to join our Business & Industry team.
You'll be required to travel to sites in Greenford (West London) Halstead (Essex) and Alfreton (Derbyshire) as per the business needs
Supporting the Account Director you’ll oversee the management & long-term development of all services on the contract, covering cleaning, waste, post, hard services & general maintenance, ensuring customer satisfaction through the provision of a quality service.
You’ll also manage HR matters, H&S, and payroll with the support of account manager & supervision on sites
Candidates will need to have FM experience in both hard and soft services
Responsibilities will include:
- Maintain services and operations to comply with site specific quality standards as advised by Account Director .
- Maintain the necessary conditions for an effective and safe working environment
- Carry out any training and development needs of your teams or individual’s goals to enhance performance
- Ensure all administrative requirements are completed and management of the all teams,
- Advise that adequate levels of stock are in place to meet with site specific specification
- Set examples and follow tool box talks/OCS Polices provided by the OCSto ensure your teams are working in line with OCS/ clients agreed guidelines.
- Ensure data metrics are provided in line with the contractual requirements.
Qualifications and Experience required:
- Certification of cleaning standards proficiencies
- M&E Qualification
- Good knowledge of administration, health and safety, and safe working practices.
- Waste hierarchy management experience
- Experience of M&E Hard service delivery and quotations
- Full profit and loss management experience
What will you get in return?
- An enhanced pension scheme (above auto enrolment rates) - to save for the future
- Life Assurance – to protect your family should the worst happen
- 25 days holiday, plus 8 bank holidays on top
- Option to purchase additional annual leave
- Private Medical Insurance – to protect you
- Access to 100s of high street discounts
- Financial Wellbeing support - Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support